ALVRO SARL Privacy Policy

This privacy policy will explain how ALVRO SARL (in further text Alvro) uses the personal data we collect from you when you use our website.

What data do we collect?

Alvro collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Alvro with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Alvro collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

Our Company securely stores your data in company office in Luxembourg.  

Marketing

Alvro would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Alvro from contacting you for marketing purposes.

What are your data protection rights?

Alvro would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Alvro for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Alvro correct any information you believe is inaccurate. You also have the right to request Alvro to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Alvro erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Alvro restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Alvro’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Alvro transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Call us at: + 352 20 33 12 55

Or write to us: office@alvro.lu

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Alvro uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Alvro uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Alvro website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Alvro keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 January 2020.

How to contact us

If you have any questions about Alvro’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at: + 352 20 33 12 55

Or write to us: office@alvro.lu